Last updated: July 31, 2026

Macula and Retina Institute (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through this website, how we use it, and the choices available to you. This policy applies to our website only and does not cover the treatment of protected health information (PHI), which is governed separately by our HIPAA Notice of Privacy Practices, provided to you at your first visit and available upon request at either of our offices.

Information We Collect

We collect information in the following ways:

  • Information you provide directly. When you use our contact form, request an appointment, or call or email our office, you may provide your name, phone number, email address, and the contents of your message. Our contact form is intended for general inquiries only — please do not submit personal health information through it. Specific patient care matters should be addressed by phone or during your appointment.
  • Information submitted through our secure intake forms. New patients may complete secure, HIPAA-compliant intake forms hosted by Jotform prior to their appointment. Information submitted through these forms is subject to Jotform’s HIPAA-compliant handling and is used solely for treatment and administrative purposes related to your care.
  • Patient Portal. Existing patients may access their health records through our third-party Patient Portal. Use of the portal is governed by that provider’s own privacy and security practices.
  • Automatically collected information. Like most websites, we use Google Analytics to understand how visitors use our site. This may collect information such as your browser type, device type, pages visited, and general location (city/region level), typically through cookies or similar technologies. This information is aggregated and is not used to identify you personally.

Cookies

Cookies are small text files stored on your device that help us understand site usage and improve your experience. You can control or disable cookies through your browser settings at any time. Disabling cookies may affect certain features of the site but will not prevent you from browsing our pages or contacting our office.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and appointment requests
  • Communicate with you about your care and our services
  • Maintain and improve the functionality and content of our website
  • Understand how visitors use our website through aggregated analytics
  • Comply with applicable legal and regulatory obligations

We do not sell your personal information.

How We Share Information

We do not share information collected through this website with third parties for their own marketing purposes. We may share information with:

  • Service providers who help us operate the website, intake forms, or Patient Portal (such as our hosting provider, Jotform, and our Patient Portal provider), who are only permitted to use the information to provide services to us
  • Google Analytics, for aggregated website usage statistics
  • Legal or regulatory authorities, when required by law

Your Privacy Choices

California residents have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, the right to request deletion of that information, and the right to opt out of the sale or sharing of personal information (we do not sell or share personal information as defined by the CCPA). To exercise these rights, contact us using the information below.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children through this website.

Data Security

We use reasonable administrative and technical safeguards to protect information submitted through our website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Glendale Office
411 N. Central Ave, Suite 115
Glendale, CA 91203
Phone: (818) 552-5040

Los Angeles Office
8635 W. 3rd St., Suite 395W
Los Angeles, CA 90048
Phone: (310) 659-2200